Support

Email us at the address on this page. We read every message, and we answer as soon as we can.

Many answers are already in the help pages and the questions page.

What to include

  • What happened, and what you expected instead.
  • Your phone model and Android version.
  • The Steady version: on your phone, open Settings, then Apps, then Steady. Menu names can vary a little between phones.
  • For a purchase: whether it's monthly, yearly or lifetime, and roughly when you bought it. Never send card details.

Please don't send details about your health. We don't need them to help, and Steady doesn't keep any.

Refunds and cancelling

Purchases go through Google Play, so refunds follow Google Play's rules. You can cancel a subscription in Google Play at any time. See How to subscribe, cancel or restore Steady Pro.

What we keep

If you email us, we receive your email address and what you write. We use it only to answer you.

If anything hurts while you train, stop and speak to a healthcare professional. Support can't give medical advice.